Luxury High End Crestron Home Automation Services | How we work
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How we work

INTEGRATED MEDIA SOLUTIONS is dedicated to total customer satisfaction. We achieve this by collaborating closely with all your other trades; from Architects and Designers to Electricians and General Contractors.


Our range of expertise encompasses the full range of electronic and electrical systems. We plan and design comprehensively to ensure the utmost in performance, simplicity and safety. We consider all of the details, from the size of the room and the proper seating arrangements to the selection of audio and video equipment, room lighting, HVAC, power and safety requirements. Every system designed and installed by us is completely engineered on paper prior to assembly. If it can’t work on paper, it won’t work in your home. Once the initial design is complete, we review it with you to verify it meets your expectations and the needs of each member of your project team. After approval, our engineers are assigned the project. Regardless of the size or complexity of a system’s design, detailed engineering is needed to ensure a 100% functional and reliable system. With the aid of CAD software, we develop flow diagrams and detailed layouts for the system and wiring.


Our thoughtfully designed and ultra-simple interfaces are created with your needs in mind. Open protocol programming language enables us to talk to systems on your terms, not how each manufacturer determines you should control their product. The programming of systems and interfaces such as touchpads, keypads, or iPads, is based solely on your individual requirements. We take your needs and create a custom graphical user interface that’s easy-to-read, navigate and use on a daily basis. No matter what the device, you’ll enjoy being the ‘commander’ of your castle!


An essential function to the success of any project is how it is managed. A constant presence on the job site is invaluable – not only to you, but to your contractors. The behind the scenes coordination is what distinguishes project management skills. It is vital that the architect, designer, foreman and contractors are all working towards the same goal. Our constant communication ensures everyone understands the scope of the project, their role, our role and time frames for completion.


Often the most scrutinized element of the process, great installation craftsmanship is the hallmark of our company. The quality of your installation is determined by the people working on your project. Our certified technicians take great care and pride during each phase of installation. We use the best materials, tools and installation methods. Particular attention is paid to professionalism in working with other trades in your project.


Training is not simply about teaching people how to press buttons. We see it as our job to make your system operate as if it were your second nature. We create a relaxed and informal training environment where the emphasis is on communication, not technology. All participants are encouraged to get hands on with the equipment, ask questions and feel totally relaxed. The faster you experience all the magic of your system, the faster you’ll enjoy a happy return on your investment.


Whether your project is being designed, engineered, installed or has reached completion, your satisfaction is our priority. We are committed to ensure the integrity of your systems by providing in-home service, preventive maintenance and upgrades as needed. In addition to maintaining your system, we are capable of providing service on systems designed by other companies. We are also available to complete a project mid-stream should circumstances arise.